Privacy Policy

Effective Date: [July 7, 2025]

Contact Email: levameteam@gmail.com

Welcome to XFile Manager ("we", "us", or "our"). We are committed to safeguarding your personal information and respecting your privacy rights. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our mobile application, XFile Manager (the "App"). This Policy is compliant with the Google Play Developer Policy, as well as the European Union's General Data Protection Regulation (GDPR).

By using XFile Manager, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use the App.

1. Information We Collect

We collect and process different categories of information to provide and improve our services.

1.1. Information You Provide Voluntarily

We may collect information that you provide directly, such as:

• Feedback and support messages: When you contact us for assistance, we may collect your name, email address, and any other details you submit voluntarily.
• Permissions granted: Some features may require access to your device's storage or media files. The

1.2. Automatically Collected Information

To operate efficiently, we may automatically collect the following information:

• Device Information: Including model, manufacturer, OS version, screen resolution, and language settings.
• App Usage Data: Time spent in the app, features used, crash logs, and performance metrics.
• Identifiers: Advertising ID (e.g., GAID or IDFA), device ID, and installation ID for analytics and ad personalization.

Note: We do not collect any personal files (photos, videos, documents) stored on your device unless explicitly required by the functionality (e.g., when you move or rename a file).

1.3. Permissions

The App may request access to:

• Storage: To manage, view, and organize your files.
• Media and Photos: To display and manage image or video files.
• Network Access: For features like updates, analytics, or ad services.

Permissions are only used for functional purposes and are not exploited for unauthorized data collection.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain core file management functionalities;
• To personalize user experience and improve interface efficiency;
• To analyze performance and usage trends to optimize features;
• To fix bugs, crashes, or technical issues;
• To serve non-intrusive ads based on your preferences (if applicable);
• To respond to support requests and feedback.

3. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information to third parties.

However, we may share information under the following circumstances:

3.1. With Service Providers

We may work with third-party service providers to support functionality such as:

• Analytics (e.g., Google Firebase)
• Crash reporting
• Advertisement display

These providers are contractually obligated to use your information only in accordance with this policy and applicable laws.

3.2. Legal Obligations

We may disclose information if required to:

• Comply with legal obligations, subpoenas, or legal processes;
• Prevent fraud or address potential violations of our policies;
• Protect our rights, property, or safety, or that of others.

4. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

If you contact us, your email and support message may be retained for customer service and accountability purposes. No file metadata, content, or history from your device is retained or uploaded to our servers.

5. Security

We implement industry-standard technical and organizational security measures to protect your information from unauthorized access, alteration, or destruction.

Examples include:

• Encryption of data in transit (HTTPS)
• Internal access restrictions
• Secure storage protocols

However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute data security.

6. Your Rights (For EEA Users)

If you reside in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR):

• Right of access – You can request access to the personal data we hold about you.
• Right to correction – You can request corrections of any inaccurate data.
• Right to deletion – You can request the erasure of your data.
• Right to restrict processing – You can restrict how your data is processed.
• Right to data portability – You can request your data in a portable format.
• Right to object – You can object to data processing based on legitimate interests or direct marketing.

To exercise these rights, contact us at levameteam@gmail.com. We may ask for identity verification before fulfilling your request.

7. Children's Privacy

Our app is not intended for use by children under the age of 13, or the equivalent minimum age in your jurisdiction. We do not knowingly collect or solicit personal data from children. If you believe a child has provided us with information, please contact us to have it removed.

8. Advertising and Analytics

We may use third-party advertising networks and analytics services (e.g., Google AdMob, Firebase) to improve performance and offer free services.

• These services may use cookies or advertising identifiers (e.g., GAID) to personalize ads.
• You may opt out of personalized ads through your device settings:
  • Android: Settings > Google > Ads > Opt out of Ads Personalization.

Analytics data is anonymized and aggregated, and is never used to identify individual users.

9. Cookies and Similar Technologies

While we do not use traditional cookies in mobile apps, similar tracking technologies (like SDKs or device identifiers) may be used to:

• Understand how users interact with the app;
• Improve service reliability and performance;
• Serve relevant ads and limit their frequency.

10. International Transfers

We or our service providers may process your information outside your country of residence, including in countries that may not offer the same level of data protection. In such cases, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses) in line with EU data transfer regulations.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. If we make material changes, we will:

• Update the "Effective Date" at the top;
• Notify users via the app interface or through an app store update notice.

We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have questions, concerns, or complaints regarding this Privacy Policy or the way your data is handled, please reach out to us at:

📧 levameteam@gmail.com

We are committed to resolving your inquiries as quickly and transparently as possible.